Overview
Yes. If a follow-up is due on a day you have turned off (for example, Saturday when you only send Monday to Friday), SalesBlink does not send it that day. It moves the email to the next enabled day and sends it when that day's sending window opens.
This article explains exactly how the Wait delay and your sending hours work together, with examples.
How SalesBlink schedules a follow-up
Every time an email in a sequence is sent to a lead, SalesBlink schedules that lead's next step in two stages:
- It adds the Wait delay to the moment the previous email was actually sent. The delay counts calendar days, not business days, and keeps the time of day. An email sent on Thursday at 10:00 AM with a 2-day Wait is due on Saturday at 10:00 AM.
- It fits that time into your sending hours and days. If the due time is inside an enabled day's window, the email goes out then. If not, it moves forward to the next slot that is allowed:
- Disabled day (for example, Saturday or Sunday): moved to the next enabled day, at the start of that day's sending window.
- Enabled day, before the window opens: moved to the start of that day's window.
- Enabled day, after the window closes (or too close to closing): moved to the start of the next enabled day's window.
SalesBlink also adds a short random delay to every send time. So an email goes out a little after its due time, or a little after the window opens, rather than at that exact minute. The size of this delay depends on your Add Random Delays setting.
Note: Sending hours and days use the timezone set on the sequence, not the lead's timezone.
Examples
All examples below assume the sequence sends Monday to Friday, 9:00 AM to 5:00 PM, and every Wait block is set to 2 days.
Example 1: A follow-up that lands on Saturday
| Step | Due time (send time + Wait) | What happens | Actual send time |
|---|---|---|---|
| Email 1 | – | Sent on a weekday | Thursday, 10:00 AM |
| Email 2 | Saturday, 10:00 AM | Saturday and Sunday are off | Monday, shortly after 9:00 AM |
The follow-up is pushed to Monday. It does not wait until 10:00 AM on Monday. It is sent shortly after the window opens.
Example 2: The rest of the sequence shifts with it
The Wait for each step is counted from when the previous email was actually sent, not from when it was first due. So a weekend push moves every later step too.
| Step | Due time (send time + Wait) | What happens | Actual send time |
|---|---|---|---|
| Email 1 | – | Sent | Thursday, 10:00 AM |
| Email 2 | Saturday, 10:00 AM | Pushed past the weekend | Monday, shortly after 9:00 AM |
| Email 3 | Wednesday, shortly after 9:00 AM | Inside the window | Wednesday, a few minutes later |
| Email 4 | Friday, around 9:00 AM | Inside the window | Friday, a few minutes later |
Email 3 is sent 2 days after Monday, not 2 days after Saturday. The gap between two emails is never shorter than the Wait you set. It can only be longer.
Example 3: A follow-up that doesn't touch the weekend
| Step | Due time (send time + Wait) | What happens | Actual send time |
|---|---|---|---|
| Email 1 | – | Sent | Monday, 2:00 PM |
| Email 2 | Wednesday, 2:00 PM | Inside the window | Wednesday, shortly after 2:00 PM |
Nothing is moved. The follow-up goes out at about the same time of day as the previous email.
Example 4: A follow-up due after the window closes
Here the Wait is 1 day.
| Step | Due time (send time + Wait) | What happens | Actual send time |
|---|---|---|---|
| Email 1 | – | Sent late in the day | Friday, 4:55 PM |
| Email 2 | Saturday, 4:55 PM | Saturday and Sunday are off | Monday, shortly after 9:00 AM |
The same thing happens on a weekday. If an email is due at 4:55 PM on a Tuesday and the random delay would push it past the end of the window, it moves to Wednesday morning.
Example 5: Waits set in hours
Wait blocks can also be set in hours or minutes. The same rules apply.
| Step | Due time (send time + Wait) | What happens | Actual send time |
|---|---|---|---|
| Email 1 | – | Sent | Friday, 3:00 PM |
| Email 2 (Wait 4 hours) | Friday, 7:00 PM | After the window closes | Monday, shortly after 9:00 AM |
Example 6: Saturday is enabled
If you enable Saturday from 9:00 AM to 1:00 PM, the Thursday example from Example 1 plays out differently:
| Step | Due time (send time + Wait) | What happens | Actual send time |
|---|---|---|---|
| Email 1 | – | Sent | Thursday, 10:00 AM |
| Email 2 | Saturday, 10:00 AM | Saturday is on and 10:00 AM is inside its window | Saturday, shortly after 10:00 AM |
Example 7: The sender's daily limit is full
Follow-ups count toward each sender's Max emails per day. If the next enabled day is already full for that sender, the email moves to the following enabled day.
| Step | Due time (send time + Wait) | What happens | Actual send time |
|---|---|---|---|
| Email 1 | – | Sent | Thursday, 10:00 AM |
| Email 2 | Saturday, 10:00 AM | Pushed to Monday, but the sender's Monday limit is already used up | Tuesday, shortly after 9:00 AM |
Tips for planning your timing
- Think in calendar days. A 2-day Wait is not "2 business days". If you want a follow-up sent on Tuesday after a Friday email, use a 4-day Wait (Friday + 4 = Tuesday).
- Expect a busier Monday morning. Follow-ups that were due on Saturday or Sunday all move to the start of Monday's window, on top of the follow-ups already due on Monday. Each sender's Max emails per day still applies, so anything over the limit moves to Tuesday.
- Check the sequence timezone. If your leads are in a different timezone from you, set the sequence timezone to match where your leads are, so "9:00 AM" means their morning.
How to set your sending days
- Open the sequence from Outreach → Sequences.
- Click Save & Schedule (the button reads Edit Sequence while the sequence is running).
- In the sequence settings, find Configure Sending Hours & Days.
- Tick Enabled for each day you want to send on, and set its From and Till times.
- Click Review, then Launch Sequence.
If the sequence is already running, changes only apply after you re-launch it. See How to Edit a Sequence.
Frequently Asked Questions
If a follow-up falls on Saturday, will it be sent on Monday?
Yes, when Saturday and Sunday are turned off. It is sent shortly after Monday's sending window opens.
Is the Wait counted in business days?
No. Wait blocks count calendar days. Weekends and disabled days only affect when an email is allowed to go out, not how the Wait is counted.
Does a weekend push delay the rest of the sequence?
Yes. Each Wait starts from when the previous email was actually sent. If email 2 moves from Saturday to Monday, email 3 is counted from Monday.
Can a follow-up be sent sooner than the Wait I set?
No. The actual gap between two emails is always at least the Wait you set. Sending hours, days, and daily limits can only make it longer.
Does SalesBlink skip public holidays?
No. Sequences don't have a holiday calendar. If the holiday falls on an enabled day, emails due that day are sent as normal. To avoid sending on a holiday, pause the sequence beforehand and re-launch it afterward. Emails are re-scheduled for leads that haven't finished the sequence.
Are sending hours based on my timezone or the lead's?
They use the timezone set on the sequence. SalesBlink does not adjust sending times for each lead's own timezone.