Overview
This error appears when you try to connect a Gmail account to SalesBlink via SMTP/IMAP and your Google account has 2-Step Verification (2FA) enabled. Google blocks third-party apps from using your regular password in this case. You need to generate a dedicated App Password instead.
Step 1: Make sure 2-Step Verification is enabled
App passwords can only be created if 2FA is active on your account.
- Go to your Google Account Security Settings.
- Under How you sign in to Google, click 2-Step Verification.
- Follow the on-screen steps to enable it if it is not already.
Step 2: Create an app password
- Go directly to https://myaccount.google.com/apppasswords (you may be asked to sign in again).
- In the App Name field, enter a recognisable name, for example
SalesBlink. - Click Create.
- Google will display a 16-character password. Copy it immediately, as it will not be shown again.
Step 3: Connect your account in SalesBlink
- Go to Outreach → Email Senders in SalesBlink.
- Edit the Gmail account showing the error.
- In the password field, paste the App Password you just generated (not your regular Gmail password).
- Save and reconnect.
Important:
- If you change your Google account password, your app password will be automatically revoked — generate a new one and reconnect in SalesBlink.
- If you cannot find the App Passwords option, your account may be managed by a Google Workspace admin — contact your admin to enable this feature.
- The app password is shown only once. If you lose it, generate a new one.