Overview
This article explains where to find your plan and credit balances, what each plan includes, how to upgrade or cancel, what happens when a payment fails, how to get invoices, and the SalesBlink refund policy.
All billing settings are in Account → Billing (/account/billing).
Prerequisites
- You are the account owner or an admin. Billing, upgrades, and add-on purchases are not available to regular team members.
Where to see your plan and credits
- Click the Profile icon in the top-right corner.
- Click Billing.
The Billing page shows:
- Your current plan.
- Your AI Credits balance.
- Your email verification credits balance.
- Tabs for Plan, Card, Invoices, and Subscriptions (the Subscriptions tab appears only once you have an active DFY mailbox order).
AI credits and verification credits
- AI credits and email verification credits included in your plan renew every month with your plan.
- AI credits are used by AI features such as AI-generated sequences, personalized emails, the AI Reply Agent, and SalesBlink AI Co-Pilot. See What Are AI Credits Used For for the cost of each action and how to use your own OpenRouter API key instead.
- If you need more email verification credits in a given month, buy them as an add-on from the Billing page. Extra verification credits are a one-time purchase and never expire.
| Verification credits | One-time price |
|---|---|
| 10,000 | $29 |
| 25,000 | $49 |
| 50,000 | $89 |
| 100,000 | $129 |
| 500,000 | $249 |
To learn how verification works, see What and How of Email Verification.
Plans overview
SalesBlink offers a 14-day free trial with no credit card required. All plans are available with monthly or yearly billing. Yearly billing has a lower monthly price (see the table below). For current prices and the full feature comparison, see salesblink.io/pricing.
| Plan | Monthly price | Yearly price (per month) | Emails per month | Team members | AI credits per month |
|---|---|---|---|---|---|
| Starter | $29 | $25 | 10,000 | 1 | 1,000 |
| Growth | $99 | $79 | Unlimited | 3 | 5,000 |
| Business | $199 | $179 | Unlimited | Unlimited | 20,000 |
Agency plans (Agency Starter, Agency Growth, and Agency Business) add client workspaces and whitelabel. See the pricing page for details.
What every plan includes
- Unlimited email senders. You can connect as many email accounts as you need.
- Unlimited Email WarmUp, with a maximum of 50 warmup emails per day per sender. See Email WarmUp.
What is not included
- Mailboxes are not included in any plan. You connect your own Gmail, Outlook, or SMTP/IMAP mailboxes, or buy Done-For-You (DFY) mailboxes as a separate add-on. See Buy DFY Gmail Mailboxes and How to Manage Your DFY Mailbox Subscriptions.
- Extra email verification credits and extra AI credits are paid one-time add-ons.
Upgrade or downgrade your plan
- Go to Account → Billing.
- Choose the plan you want to move to.
- Review the change on the confirmation screen and confirm.
Only the account owner or an admin can change the plan.
Cancel your subscription
- Go to Account → Billing.
- On the Plan tab, click Cancel Subscription and confirm. Your plan stays active until the end of the current billing period, and you are not charged again.
- Cancel any DFY mailbox subscriptions separately from the Subscriptions tab. See How to Manage Your DFY Mailbox Subscriptions.
After you cancel, the button changes to Resubscribe, and a banner at the top of the app reads "Your subscription expires on {date}. Resubscribe to continue using SalesBlink." Click Resubscribe to choose a plan and keep your account active.
Note: Cancelling stops future charges. It does not refund past payments. See Refund policy.
Refund policy
SalesBlink does not offer refunds for any subscription, DFY mailbox, or domain. This applies to monthly and yearly plans, add-ons, DFY mailboxes, and domains.
- Cancelling a plan or removing a DFY mailbox or domain stops billing at the next cycle. No prorated credit is issued.
- DFY mailboxes and domains are bought from providers on your behalf, so they are non-refundable from the moment they are ordered.
Tip: Use the 14-day free trial to test SalesBlink before you pay, and start with a small number of DFY mailboxes.
Failed payments
If a payment fails:
- Go to Account → Billing → Card (
/account/billing?tab=card) and update your card, or add a card with enough funds. - Open the Invoices tab and pay the unpaid invoice.
Payments are processed by Stripe by card. PayPal is not supported.
Common reasons a card is declined:
- The card has expired or is invalid.
- 3DS or OTP authentication was required but not completed.
Note: If a DFY mailbox payment isn't received within 48 hours, the DFY subscription is cancelled and the mailboxes are disabled. See How to Manage Your DFY Mailbox Subscriptions for what happens to your mailboxes.
Invoices
- Go to Account → Billing.
- Open the Invoices tab.
- Download the invoice you need.
To add your company name or VAT number to your invoices, contact SalesBlink support with the details you want shown. This is done manually by support.
Frequently Asked Questions
Do AI credits and verification credits renew every month?
Yes. The AI credits and email verification credits included in your plan renew every month with your plan.
Where can I see how many AI credits and verification credits I have left?
Go to Account → Billing. Your current plan and both credit balances are shown there.
Can I buy more email verification credits?
Yes. Buy them as an add-on from Account → Billing. They are a one-time purchase.
Are mailboxes included in my plan?
No. Plans include unlimited email senders, but you provide the mailboxes. You can connect your own or buy DFY mailboxes as a separate add-on.
Can I get a refund?
No. SalesBlink does not offer refunds for any subscription, DFY mailbox, or domain. You can cancel at any time to stop future charges.
How do I cancel my subscription?
Go to Account → Billing and cancel your plan. Cancel DFY mailbox subscriptions separately from the Subscriptions tab.
My payment failed. What should I do?
Update your card at Account → Billing → Card, then pay the unpaid invoice from the Invoices tab.
Can I pay with PayPal?
No. SalesBlink accepts card payments through Stripe only.
How do I get my company name or VAT number on an invoice?
Contact SalesBlink support with your company name and VAT number. Support adds them to your invoices.
How many warmup emails can a sender send per day?
Up to 50 warmup emails per day per sender. See Email WarmUp.